Frequently asked questions Hotel Tiel

How can I reach the hotel?

Van der Valk Hotel Tiel is located at Laan van Westroijen 10, 4003 Tiel. The hotel is accessible by car, public transport, and taxi. For public transport, you can plan your route using for both bus and train options. If you choose to take a taxi, we recommend A-link taxi company, which you can book at

Does the hotel have parking facilities?

Yes, Van der Valk Hotel Tiel has over 600 paved parking spaces. Parking is free for hotel guests, restaurant patrons, and those using the meeting facilities. Additionally, Hotel Tiel has several charging points for electric cars. You can find more information at

Are pets allowed in the hotel?

At Van der Valk Hotel Tiel, dogs are allowed in certain types of rooms. You must indicate that you are bringing pets so that we can accommodate accordingly. There is an additional fee of €22.50 per pet. Dogs are also allowed in the restaurant and lobby bar. For any inquiries, feel free to contact us at

I have a complaint after my stay.

I'm sorry to hear that. We definitely want to assist you. Please contact the hotel reception directly at +31 344622020 or email

What are the check-in and check-out times?

Check-in is available from 14:00 onwards, and check-out is until 11:00. If you wish to check out later or check in earlier, please contact the hotel reception.

Is there a restaurant at Van der Valk Tiel?

Yes, Van der Valk Hotel Tiel has 1 restaurant and 2 hotel bars. The restaurant on the 2nd floor is open every day for breakfast, lunch, and dinner. The Lobby bar on the ground floor is open from Monday to Wednesday: 09:00 - 00:00, and Thursday to Sunday: 09:00 - 17:00. On the 16th floor, you'll find the SIXX Skybar, an exclusive venue at 53 meters high offering a 360-degree panoramic view over the entire Betuwe region. It is open from Thursday to Saturday: 17:00 - 00:00 and on Sunday from 17:00 to 23:00.

Do I need to make a reservation for the restaurant?

We recommend booking in advance if you want to be sure of a table at the desired time. Reservations can be made via

What is the cancellation policy?

Cancellation policies vary by room type and chosen rate. For our cancellation policy, please click on the yellow 'i' next to the room description at the time of booking to view the cancellation policy applicable to it. 

How can I book a massage?

Massages are provided by City Spa Tiel. Booking can be done online at 

Is the reception available 24 hours?

The hotel and reception are available 24/7.

Does the hotel have bicycle storage?

We have a free, covered & lockable bike shed (limited shed capacity; if our lockable bike shed is full, our outside bike shed can be used). We also have charging points for your electric bike, however we recommend you bring the batteries to your room and charge here if possible. 

How much is the tourist tax?

City of Tiel tourist taxes & local charges are €3.00 per person per night.

Which rooms have a bathtub?

Our superior, executive rooms and suites feature a bathroom with a bathtub. 

I have a special request for my reservation, how do I let you know?

For special requests, you can always contact the hotel reception. This can be done by phone at tel:+31344622020 or at

What is Valk Loyal?

Are you a frequent guest at Van der Valk hotels and would like to enjoy extra benefits? If you regularly book online through our websites, then Valk Loyal is the perfect choice for you. With Valk Loyal, you can save for discounts and enjoy many extras, including a welcome drink and much more. Check out the website for more information: