Frequently Asked Questions Hotel Tiel
Frequently Asked Questions Hotel Tiel
Find the answer here
Here you can find the most frequently asked questions and answers. If you don't see the answer to your question, please feel free to contact us!
Frequently Asked Questions
How can I reach the hotel?
Van der Valk Hotel Tiel is located at Laan van Westroijen 10, 4003 Tiel. The hotel is accessible by car, public transport, and taxi. For public transport, you can plan your route using https://9292.nl for both the bus and the train. If you choose to take a taxi, we recommend taxi company A-link, which you can book at https://taxialink.nl/
Does the hotel have a parking lot?
Yes, Van der Valk Hotel Tiel has over 600 paved parking spaces. Parking is free for hotel guests, restaurant patrons, or meeting room attendees. Additionally, Hotel Tiel has a number of charging points for your electric car.
Are pets allowed in the hotel?
At Van der Valk Hotel Tiel, dogs are allowed in certain room types, but you must indicate that you are bringing pets so that we can take this into account. You will be charged a supplement of €22.50 for your pet. Dogs are also allowed in the restaurant and lobby bar. If you have any questions, feel free to ask. info@tiel.valk.com
I have a complaint after my stay
How annoying, we definitely want to help you. Please contact the hotel reception directly via +31 344622020 email to tiel@valk.com
When do I need to check in and out?
Check-in is possible from 2:00 pm and check-out is until 11:00 am at the latest. If you wish to check out later or check in earlier, please contact the hotel reception.
Is there a restaurant at Van der Valk Tiel?
Yes, Van der Valk Hotel Tiel has 1 restaurant and 2 hotel bars. The Restaurant on the 2nd floor is open every day for breakfast, lunch, and dinner. The Lobby Bar on the ground floor is open from: Monday to Wednesday: 09:00 - 00:00 and Thursday to Sunday: 09:00 - 17:00. On the 16th floor, you will find the SIXX Skybar. This is an exclusive location at 53 meters high with a 360-degree panoramic view over the entire Betuwe region. It is open from Thursday to Saturday 17:00 - 00:00 and on Sunday from 17:00 to 23:00.
Do I need to make a reservation for the restaurant?
We recommend making a reservation in advance if you want to ensure a table at the desired time. Reservations can be made via https://www.sevenrooms.com/reservations/hoteltiel
How can I book a massage?
Massages are provided by City Spa Tiel. Booking can be done online via their website. https://city-spa-tiel.salonized.com
Is the reception available 24 hours?
The hotel and the reception are available 24/7.
Does the hotel have a bicycle storage?
We have a free, covered, and lockable bicycle storage facility (limited capacity; if our lockable bicycle storage is full, you can use our outdoor bicycle storage). In addition, we have charging points for your electric bike, however, we recommend that you take the batteries to your room and charge them there if possible.
How much is the tourist tax?
The tourist tax & local charges of the city of Tiel amount to €3.00 per person per night.
Which rooms have a bathtub?
Our superior, executive rooms and suites feature a bathroom with a bathtub.
I have a special request for my reservation, how can I communicate this?
For special requests, you can always contact the hotel reception. This can be done by phone at tel:+31344622020 of via info@tiel.valk.com
What is Valk Loyal?
Are you a frequent guest at Van der Valk hotels and would you like to benefit from extra advantages? If you regularly book online through our websites, then Valk Loyal is the perfect choice for you. With Valk Loyal, you can save for discounts and enjoy many extras, including a welcome drink and much more. Visit the website for more information: www.valkverrast.nl/valk-loyal
Get the latest updates on our offers and activities
Stay tuned!