HOTEL TIEL IS OPEN

On the occasion of the press conference on October 13th you may have questions about your stay with us. We will gladly inform you about the way we organize our activities. In order to guarantee the safety and health of our guests and employees, we work according to the national guidelines of the RIVM.  We kindly ask you to follow the government's mouth guard obligation. Everyone is welcome! We hope to welcome you soon in our safe and familiar environment. 

Take a look at our measures:


RESTAURANT OPEN FOR HOTEL GUESTS

The restaurant is - according to government and RIVM guidelines - only open for hotel guests. As a hotel guest you are welcome to have breakfast or dinner in our restaurant.

  • The restaurant closes at 22.00 hours (the kitchen closes at 21.00 hours).
  • Keep 1.5 meters distance, both to our staff and other guests
  • Room service is available for breakfast, lunch and dinner (until 22.00 hrs.)

 


 

MEETINGS & CONFERENCES

The maximum number of people per room has been adjusted to 30, but when your group is larger, your meeting can continue! We have several rooms and have specialised in streaming & hybrid events for the past 6 months. Our sales department staff will be happy to discuss all possibilities with you.

  • Each room is laid out in such a way that guests can keep a distance of 1.5 metres from each other during a meeting, even during breaks, lunches and drinks times.

For more information regarding your reservation or for new room reservations, please contact our sales department: sales@tiel.valk.com or via telephone number: 0344 - 88 11 00.


 

FITNESS, WELLNESS & SWIMMING POOL

The swimming pool, fitness and wellness facilities are open to hotel guests. We ask our hotel guests to disinfect each device after use and to shower and change clothes in their own hotel room after exercise or relaxation. For more information on how to make use of these facilities, please contact reception. 

CASINO

The casino has also been opened in accordance with the guidelines. From now on, Gran Casino will have an early closing time due to the authorities. This means that the closing time is 01.00 hours. In addition, no alcoholic beverages are served, the bars are closed. There is a maximum of 30 guests per room. There are several rooms. More information? Then take a look at https://www.grancasino.nl/covid-19/


 

SAFE AND COMFORTABLE

At Van der Valk, the health, safety and well-being of our guests and employees has the highest priority. In order to guarantee your health and safety, we would like to ask you to observe the following policy during your visit to our hotel:

  • Follow indicated walking direction and hygiene measures
  • Wear a mouth mask in the public space; you don't have to at the table or in your room
  • Keep 1.5 meters distance from other guests and employees
  • Do not shake hands with fellow guests or hotel staff
  • Wash your hands regularly and in accordance with RIVM guidelines
  • Use paper towels to dry your hands
  • Cough and sneeze in your elbow and turn away from fellow guests and hotel staff
  • Preferably pay with pin or contactless

Do you have symptons of a cold, such as a runny nose, sneezing, sore throat, mild cough or increase to 38 degrees Celsius? Then we ask you to stay at home and not to come to the hotel.

We do everything we can to make your stay as safe and comfortable as possible. Thank you for your confidence in Van der Valk and we hope to welcome you in our hotel soon. If you have any questions, please do not hesitate to contact our reception.

With hospitable regards,

The Van der Valk family


 

Frequently asked questions


Can Van der Valk be open as a hotel and restaurant?
Yes, according to government guidelines it is allowed to be open as a hotel. Food and beverage outlets in the restaurant for our hotel guests may be open. The à la carte restaurant is open, but the Live Cooking restaurant is closed to ensure your health.

Is visiting a Van der Valk hotel safe?
Van der Valk takes your health and that of the employees very seriously. We have tightened measures within the hotel so that this can be guaranteed. All Van der Valk hotels are furnished according to the guidelines of the RIVM. As a hotel, we do everything we can to keep risks to a minimum.

As a hotel guest, can I use the restaurant facilities?
Yes, as a hotel guest you can use the restaurant. We use stricter measures here to make your visit to our restaurant as safe as possible. The à la carte restaurant is open, but the Live Cooking restaurant is closed to ensure your health.

Is it possible to order room service?
Yes, you can order room service from your hotel room via reception. There is an adapted menu for this that you will find in your hotel room. You can have breakfast, lunch and dinner brought to your hotel room.

What facilities are open in the hotel?
Our à la carte restaurant and Lobby Bar. The pool is only open by reservation.

Is it possible to use facilities such as renting an (electric) bicycle at the hotel?
Yes this is possible.

Can I change my booking on the day of arrival if I have a cold or cough?
Yes, the booking can be canceled free of charge up to one day before arrival.